Terms and Conditions & Cancellation Policy

# Terms and Conditions & Cancellation Policy

## 1. General

1.1. These Terms and Conditions govern the use of our website and the purchase of products from our store.

1.2. By placing an order, you agree to be bound by these terms and conditions.

## 2. Orders and Pricing

2.1. All prices are in New Israeli Shekels (NIS) and include VAT where applicable.

2.2. We reserve the right to modify prices without prior notice.

2.3. An order is only confirmed once we send an order confirmation email.

## 3. Cancellation Policy

3.1. Right of Cancellation
- You have the right to cancel your purchase within 14 days from the date of receiving the product, in accordance with the Israeli Consumer Protection Law.
- For digital products or services, the cancellation period begins from the date of purchase.

3.2. How to Cancel
- To exercise your right of cancellation, you must inform us via:
  - Phone: 052-648-7533
  - Email: victorya431@gmail.com
  - Written notice to our address
- You must clearly state your intention to cancel the transaction

3.3. Refund Process
- Upon receiving your cancellation notice, we will process your refund within 14 business days
- The refund will be issued using the same payment method used for the purchase
- Shipping costs for returning the product are the responsibility of the customer
- Products must be returned in their original condition with all tags and packaging

3.4. Exceptions to Cancellation Right
According to Israeli law, the following items cannot be returned:
- Perishable goods
- Products that were specially made or customized for the customer
- Digital content that has been downloaded or used
- Personal hygiene products that have been opened
- Products that have been used or damaged by the customer

## 4. Shipping and Delivery

4.1. Delivery times are estimates only and may vary.

4.2. We are not responsible for delays caused by circumstances beyond our control.

## 5. Product Information

5.1. We make every effort to display products accurately, but colors and appearances may vary.

5.2. All product descriptions are subject to change without notice.

## 6. Privacy and Data Protection

6.1. We collect and process your personal data in accordance with Israeli privacy laws.

6.2. Your personal information will only be used to process your order and improve our services.

## 7. Warranty

7.1. All products come with a warranty in accordance with Israeli law.

7.2. Warranty claims must be accompanied by proof of purchase.

## 8. Limitation of Liability

8.1. Our liability is limited to the purchase price of the product.

8.2. We are not liable for any indirect or consequential losses.

## 9. Changes to Terms

9.1. We reserve the right to modify these terms at any time.

9.2. Changes will be effective immediately upon posting on our website.

## 10. Contact Information

For any questions regarding these terms or to exercise your cancellation rights, please contact us at:
- Phone: 052-648-7533
- Email: victorya431@gmail.com
- Address: 

## 11. Governing Law

These terms are governed by Israeli law. Any disputes will be subject to the exclusive jurisdiction of the Israeli courts.

Last Updated: [Current Date]